Warranty

We take extraordinary measures so your Leatherman product will give you many years of dependable service. If it doesn't, we will gladly repair or replace it, at our discretion, with one of equal or greater value under our 25-year guarantee for tools. This warranty does not cover abuse, alteration, theft, loss, or unauthorised and/or unreasonable use of your Leatherman product. This warranty does not cover sheaths, accessories, imprinting, colour finishes, cleaning, or sharpening.

Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.

 

How to Return Your Tool

Step 1: Package the Tool Securely

Unfortunately, we cannot be responsible for tools that never reach us. Please be sure to send your warranty repair via an insured and trackable service where delivery confirmation can be obtained if necessary. Do not ship us your sheath or accessories.

Be sure to download and complete the Warranty Return Form below. The form must be completed, signed and included with your product in order for us to process your warranty request.

UK ResidentsClick here for Warranty Form

Eire Residents: Click here for Warranty Form

Step 2: Ship Out Your Package

Whitby & Co (UK) Ltd (Leatherman Warranty)
Aynam Mills
Canal Head North
Kendal
Cumbria
LA9 7BY

Step 3: We Do the Rest

Besides fixing your documented problem, we will ship your product back to you at our expense using a trackable shipping service.

Questions?

Contact our Warranty Department on:

Phone: 01539 721032
E-mail: sales@leatherman.co.uk

SKELETOOL and SKELETOOL CX Notice:

We have made a running change to the knife blades on the Skeletool and Skeletool CX multi-purpose tools. If you turn one of these tools in for warranty you may receive the new configuration for repair/replacement. The blade material has not been changed on either model, but the cutting edge has been changed to the following:

Skeletool: (ORIG) straight-edge blade (NEW) combo straight/serrated edge

Skeletool CX: (ORIG) combo straight/serrated edge (NEW) straight-edge blade

To view the new models visit the Skeletool and Skeletool CX product pages.