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FAQ's

GENERAL QUESTIONS

CAN I GET ON A COMMERCIAL AIRCRAFT CARRYING MY LEATHERMAN TOOL?

No, at this time you cannot pass through the security checkpoint with a Leatherman tool. You may however, stow it in your checked luggage that travels under the plane. We do make one model, the Style PS that follows all the TSA specifications, for a carry-on multi-tool, but remember - ultimately it is up to the discretion of the individual TSA agent as to what they will let you carry or not. For the latest federal regulations, please visit www.tsa.gov.

ATTENTION: UPDATED TSA KNIFE POLICY As of June 5, 2013, the TSA (Transportation Security Administration) announced they have cancelled their decision to allow knives as part of a traveller's carry-on baggage. For more information on these changes, please visit www.tsa.gov/traveler-information/prohibited-items.

The following Leatherman tools are allowed in carry-on luggage under the current TSA rules (updated 3rd January 2018):

  • Juice CS3
  • Tread
  • Tread LT
  • Tread Metric
  • Brewzer
  • Grind
  • Hail + Style PS
  • Jam
  • Piranha 2
  • Thruster
  • Style PS
  • Pump
  • Rail
  • Cam

Please note: before carrying a multi-tool on a flight, please check the TSA website for a full update on their sharp object policy. TSA agents have full discretion over allowable items for the safety of all passengers. International laws may vary. Also note that Leatherman Tool Group does not warranty tools that are lost, stolen, or confiscated.

WHERE DOES THE LEATHERMAN NAME COME FROM?

Our tools bear the name of our founder Tim Leatherman, who invented the original Pocket Survival Tool, now known as the PST.

WHY SHOULD I BUY A LEATHERMAN TOOL?

Tim Leatherman's standards for quality, durability, precision and attention to detail are what make Leatherman tools like no other. Ever since Tim invented the category, we've focused on just one thing - manufacturing the world's highest quality multipurpose tools.

IS LEATHERMAN INTERESTED IN MY IDEA FOR A NEW PRODUCT OR FEATURE?

Always. Consumer feedback has played a significant role in improving our existing products and designing new ones. Our marketing department track suggestions and welcomes your feedback, so feel free to address your ideas to them at info@leatherman.com. If you wish to submit an idea for which you already have or may obtain a patent or other ownership rights, please write to the Office of the President, Leatherman Tool Group, PO Box 20595, Portland, Oregon 97294. Prior to receiving or considering your idea, we will present you with a Disclosure Agreement that describes your rights and ours in any idea you disclose to us.

CAN I BUY SHARES IN LEATHERMAN TOOL GROUP, INC.?

Sorry. Leatherman Tool Group is privately held and is very unlikely to go public in the foreseeable future.

ACCOUNT QUESTIONS

I'M INTERESTED IN BECOMING A TRADE STOCKIST FOR LEATHERMAN. HOW DO I OPEN AN ACCOUNT?

We select partners carefully so that the Leatherman brand is represented in the best possible way and our business grows in a sustainable way.

In order for us to fully review your request to become a stockist, please complete the New Account Enquiry form here, providing as much information as possible about your business. Please note that, as the UK Importer and Distributer, we are only able to supply businesses located in the UK or Ireland.

WARRANTY QUESTIONS

HOW DOES THE LEATHERMAN WARRANTY WORK?

Our warranty is simple. You broke it, we'll fix it. Just go to the Warranty page and download a Warranty Returns Form. Complete, date and sign the form and put it and your tool (NO SHEATHS PLEASE) in the mail to us and we'll replace your tool and send it back to you for free.

I CAN'T LIVE WITHOUT MY LEATHERMAN FOR EVEN A DAY. CAN YOU JUST SEND ME THE PARTS I NEED?

Our products are designed to be disassembled by factory-trained technicians only. Repaired tools are reassembled (and the pivot posts cemented) to ensure proper tension for optimum tool performance. Attempting to disassemble a Leatherman tool yourself may result in lost components and compromised tool functionality. It may also void your warranty protection.

CAN I HAVE A DIFFERENT BLADE INSTALLED IN MY LEATHERMAN TOOL?

Each Leatherman tool consists of a combination of features that makes it a unique multipurpose tool. We cannot alter or substitute different blade components from one tool version to another.

I'VE HAD MY LEATHERMAN FOR A VERY LONG TIME AND THE BELT SHEATH IS JUST ABOUT WORK OUT. HOW CAN I GET A REPLACEMENT?

There are several sheaths to choose from on our Accessories page. Please visit that section for information on how to order sheaths and other Leatherman gear.

ALL THE BLADES ON ONE HANDLE OF MY SUPER TOOL HAVE BEEN ACCIDENTALLY LOCKED OPEN. HOW CAN I GET THEM UNLOCKED?

Use a separate screwdriver or similar device to unlock the blades. With the handles closed together, insert the screwdriver into the slot created by the handle spring (where the handle locks onto the tool blades). Gently pry up the handle spring until one of the blades can be released.

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